![]() ![]() ![]() See Recalls And Then There's Technical Service Bulletins ∞ Many times an automaker will voluntarily issue a recall based on recommendations from NHTSA, but certain times NHTSA itself issues the recall.Ī recall means automakers are required to fix a problem by repairing it, replacing it, or issuing a refund. See Investigations Investigations May Lead to Recalls ∞Ī recall is issued when, during the course of an investigation, a safety risk is uncovered or it's determined the vehicle doesn't meet federal safety standards. NHTSA reviews the alleged safety defects and often works directly with the manufacturer before offering a recall recommendation. Investigation is when an investigation is officially opened.Analysis is where they conduct research around the complaints or petitions received.Screening is where they review complaint and decide whether to open an investigation.If a safety issue is detected, NHTSA begins a multi-step investigation process: You can file your complaint to help boost the signal on a specific problem.Ĭomplaints can also lead to petitions filed directly to NHTSA, asking for an investigation or recall.įile a Complaint Complaints Can Spark Investigations ∞ Other sites, like, are dedicated to unconvering problem trends and raising their awareness. They allow owners to file complaints directly. NHTSA monitors online complaints to search for potential safety prolems.
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